Reference

Terms and Conditions at l293d

These terms set out the rules for using your l293d account — from how you open it and move funds with bKash, Nagad, or Rocket, to how we handle disputes and close accounts.

Account holder must be eligible under local lawDeposits via bKash, Nagad, Rocket governed hereOne account per personTerms updated with noticeApplies to all games and wallet activity
l293d Terms and Conditions at l293d
TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear, or you need to raise a formal question about your account under them, we have three ways to get in touch. Response times depend on query type — account-specific questions take longer than general ones because we verify identity before discussing account details.

Live Chat Start a chat session from any page on l293d. For terms and account queries, have your registered mobile number ready so we can verify you quickly.
Email Support Send your query to our support address listed in the account help section. Include your account reference and the specific clause or issue you are writing about.
Help Centre The help centre covers common terms questions — account closure, wallet rules, verification steps — with answers drawn from the current version of these terms.
HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

We run standard technical controls on every account — encrypted sessions, OTP verification at login, and wallet transaction logging. These are not optional features; they are part of how your account is protected under the terms you accepted. If you believe your account has been accessed without your permission, contact support immediately and we will place a hold while we investigate.

Data Retention

We keep account records for as long as your account is active and for a period after closure, in line with standard operator practice and applicable requirements for the regions we serve.

Account Access

Your account is yours alone. You cannot transfer it, share login details, or allow another person to operate it. Breach of this triggers review under the single-account rule in these terms.

Requesting Changes

To update personal details — name, mobile number, linked wallet — raise a request through live chat or email. Changes to wallet links require re-verification for your own protection.

Contacting Us on Rights

For any formal request about your account data, closure, or the terms themselves, email support with your account reference. We aim to acknowledge within two working days.

Questions About These Terms

These are the questions we hear most from account holders about how the terms apply day to day.

Yes. All deposits — whether through bKash, Nagad, or Rocket — are covered by these terms from the moment the transaction is confirmed to your account wallet.

We post notice of changes on the platform before they take effect. Continuing to use your account after the effective date means you accept the revised terms.

If your account is closed and a balance remains, we follow the withdrawal process under the terms — identity verification applies, and eligible balances are returned to your verified payment method.

Access depends on your local law and the regions we support. It is your responsibility to confirm that using this platform is permitted where you are before you open an account.

Opening more than one account, using another person's bKash or Nagad details, providing false information at sign-up, or activity inconsistent with your declared region can each trigger a review.

Raise it through live chat or email with your account reference and the specific issue. We will review it against the current terms and respond with our position in writing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.